¶ FAQ
¶ 1.There's no image from the camera.
Method 1:
1.After connecting the printer to the network, open a web browser and enter the Thinker X400's IP address.
Notice:Use Ethernet or Wi-Fi to ensure the Thinker X400 is on the same network as your computer.
2.Click the power switch button on the right side.
3.After selecting Crowsnest and refreshing, the interface will become active within 3 minutes.
Method 2:
1.Open the right-side motherboard cover and reseat the camera's USB cable.
Method 3:
1.Remove the two screws on the casing.
2.Remove the two screws from the camera cover.
3.Unplug and then replug the camera cable.
¶ 2.MCU‘mcu’shutdown:ADC out of range
reason:The issue may occur because Chamber Heating is enabled in settings, but your Think X400 printer is not equipped with this hardware module.
Solution:
1.Click Menu
2.Click Screen setting
3.Select to turn off Chamber heating
4.Go back to the main interface, click Firmware restart, and wait for a while.
¶ 3.The X-axis movement is obstructed and cannot return to its home position
reason:The screws on the X-axis rail have become loose and require tightening.
¶ 4.Unable to click the on-screen button
reason：The issue may be caused by a loose screen cable connection.
Solution:
1.Open the right-side motherboard cover and disconnect the fan connector.
2.Disconnect and reconnect the display cable on the docking station.
¶ 5.Y-axis homing is obstructed and fails to reset.
Solution：Please remove the orange printed part from the Thinker X400
¶ 6. No image output when powered on.
Method 1:
1.Open the right-side motherboard cover and disconnect the fan connector.
2.Unplug the HDMI cable and plug it back in.
Method 2:
1.Press the SD card again
Method 3:
1.Re-flash the SD card
Firmwareinstallation
¶ 7.WiFi cannot connect
reason：
1.The WiFi signal might be too weak.
2.Only accepts 2.4GHz frequency band network
Solution:
1.Remove the right side motherboard cover and motherboard fan
2.Remove the wiring harness barrier.
3.Remove the WiFi module.
4.Connect the antenna to the WiFi module.
5.Insert the assembled WiFi module into the front USB port and re-enter the WiFi SSID and password.
